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Troubleshooting for Network Connection Report

Wi-Fi Connectedness

How to solve your network status or connectedness bug

View the Network Connection Report that you lot printed out. Check items in A (Check Network Connexion) for which the status shows FAIL.
In the Check Items list, click the items that show a Neglect status to display the solutions.
Check the message displayed in B and look for the same message listed under each Cheque Item. And so follow the solutions.

For messages with an * in B, see "Well-nigh your network environment" for more than data.

Bank check Items

Click the items beneath to go to the messages and solutions.

Wireless Network Name (SSID) Check
Advice Mode Check
Security Manner Check
MAC Address Filtering Check
Security Key/Password Check
IP Accost Bank check
Detailed IP Setup Bank check
- About the network environment

Messages and solutions for the check items

i. Wireless Network Name (SSID) Bank check

No.	Letters	Solutions
1	No wireless network names (SSID) found. Confirm that the router/access point is turned on and the wireless network (SSID) is set up up correctly. Contact your network administrator for assistance.	Check that the access point is turned on. If it is turned off, turn it on and then perform network setup again. Place your printer close to the admission point. If you have manually entered the wireless network proper noun (SSID), confirm whether or not your wireless network name (SSID) is right. If information technology is wrong, enter it once more. Your wireless network proper noun (SSID) is displayed in C (Network Status) under Network Proper noun (SSID). If you have ready the network using WPS, check whether or not your admission point supports WPS. If you want to ready an Ad Hoc connection, you lot need to set up Ad Hoc for your PC beginning. Perform Ad Hoc setup for your PC, and and then perform network setup for your printer again.
2	No wireless network names (SSID) establish. Confirm that the wireless network name (SSID) of the PC you wish to connect is set up correctly. Contact your network administrator for help.	Cheque that the PC yous want to connect to is turned on. If it is turned off, turn it on and perform network setup for your printer once again. Place your printer close to the PC y'all desire to connect to.

The messages higher up are displayed when the selected or entered wireless network name (SSID) is not institute during network setup.
SSID is the name of your Wi-Fi network. If you are using an access point, so your network already had a proper name when the access betoken was fix.
If you lot want to connect your printer and the PC directly without an access point (Ad Hoc connection), you need to setup an Advertising Hoc network for your PC. In this example, you need to create an SSID on your PC.
If y'all practise not know your SSID, we recommend that you lot contact the person or visitor that set upwardly your network.
As well, yous need to place your printer close to the admission point (or PC) during setup so that the printer receives a articulate point from the access point or PC.

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2. Communication Mode Check

No.	Messages	Solutions
3	Wi-Fi communication manner (IEEE802.11) does not match the current setting of the printer. Set the same communication manner to the printer, router/access point, and PC. Contact your network ambassador for assistance. Brandish varies according to your location.	Check that the Wi-Fi communication mode gear up for your access signal matches the i supported by your printer.

This message is displayed when the Wi-Fi communication mode prepare for the access point and the PC is not supported by the printer.

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iii. Security Style Check

No.	Messages	Solutions
4	Security manner (east.g. WEP, WPA) does not match the current setting of the printer. Confirm security fashion. Contact your network administrator for assist.	Confirm that the access signal is using one of the following security modes. If information technology is not, perform network setup again and modify it to a supported security mode. WEP-64bit (40bit) WEP-128bit (104bit) WPA PSK (TKIP) WPA2 PSK (TKIP) WPA PSK (AES) WPA2 PSK (AES) WPA (TKIP/AES) WPA2 (TKIP/AES)

This message is displayed when the security modes set up for the network devices are non supported by the printer or do not match the printer's security mode.
In that location are dissimilar types of security fix for network devices depending on their strength or encryption method.
Supported security modes may differ according to the network device. To allow advice, the aforementioned security mode has to be set between the network device and the printer.

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4. MAC Accost Filtering Cheque

No.	Messages	Solutions
5	MAC address of your printer may exist filtered. Cheque whether your router/admission betoken has restrictions such as MAC address filtering. Come across the documentation of the router/access signal or contact your network administrator for assistance.	See the instruction manual that came with your access bespeak for more data on the MAC address filtering function. If the filtering function is enabled, register your printer's MAC address to prevent your printer from being filtered. If you have used the WEP security mode for your access point to enable Shared authentication, confirm that both hallmark primal and alphabetize are correct.

This message is displayed when MAC accost filtering is enabled and the printer's MAC address has not been registered to the access point.
The MAC address is an identification number used to identify individual network devices.
An admission betoken has a function that lets information technology permit or deny a device admission to the network based on its MAC address.
If this function is enabled, only network devices with registered MAC addresses can connect to the network.

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v. Security Key/Countersign Check

No.	Messages	Solutions
half dozen	Entered security key/password does non match the one set for your router/access point. Ostend security key/password. Contact your network administrator for aid.	The security key fix for the access signal and the entered security key exercise non match. Set upwardly your network once more using the correct security central. The security key is case sensitive.

This message is displayed when the entered security fundamental and the fundamental set for your access point practice not match.
The security key (password) is necessary to connect to the network.
The security key is example sensitive. If the entered cardinal does not completely match the registered key, connection fails.

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6. IP Address Cheque

No.	Letters	Solutions
vii	Incorrect IP address is assigned to the printer. Ostend IP address setup of the network device (hub, router, or admission betoken). Contact your network administrator for assistance.	Check whether or not the DHCP function for the admission indicate is enabled. If it is disabled, change it to enabled. If you have set the IP accost manually, the IP accost is outside the supported range (invalid). Enter the correct IP address.

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seven. Detailed IP Setup Check

No.	Letters	Solutions
8	Confirm the connection and network setup of the PC or other device. Connectedness using the EpsonNet Setup is available. Contact your network administrator for assistance.	Check the following: Check that the power is on for devices, such as the PC, that want to use the printer. Check that devices that want to use the printer, such every bit the PC, are on the same network. If you take checked the above points, perform network setup using EpsonNet Setup.
9	Confirm IP accost, subnet mask, and default gateway setup. Connection using the EpsonNet Setup is available. Contact your network administrator for aid.	Check the following: Other devices on the network are turned on The network address set manually for the printer is right The network accost for the printer is the same as the one for other devices If the network accost is incorrect, set up the right accost using the printer's LCD panel. If you cannot change the settings using your printer, make settings using EpsonNet Setup. Your current IP accost, subnet mask, and default gateway are displayed in C (Network Status).
10	Setup is incomplete. Confirm default gateway setup. Connection using the EpsonNet Setup is available. Contact your network administrator for assist.	Check the post-obit: The default gateway address prepare manually for the printer is correct The device specified as a default gateway is turned on If the default gateway address is incorrect, set the correct address using the printer's LCD panel. If you lot cannot change the settings using your printer, brand settings using EpsonNet Setup. Your current default gateway address is displayed in C (Network Condition) nether Default Gateway.
11	Ostend the post-obit: -Entered security cardinal/countersign is correct -Index of the security central/password is prepare to the first number -IP address, subnet mask, or default gateway setup is correct Contact your network administrator for assistance.	Check the following: Other devices on the network are turned on The network address set manually for the printer is correct The network address for the printer is the aforementioned equally the i for other devices If you lot accept checked all of the above points, try the post-obit: Offset EpsonNet Setup on the PC that is using the same network as the printer. If your printer is listed in the printer listing, set the IP address for the printer on the IP accost setup screen. If your printer is not listed, the security cardinal may be incorrect. Perform network setup using the printer'southward LCD panel and enter the correct security cardinal. You tin register multiple security keys for the admission point in WEP security mode. If multiple keys are registered, check if you have entered the first key registered.
12	Confirm the following: -Entered security key/password is correct -Alphabetize of the security cardinal/password is set to the kickoff number -Connection and network setup of the PC or other device is correct Contact your network administrator for assistance.	Bank check the following: Network devices such as the modem, hub, and router are turned on The IP accost for network devices other than the printer is set manually (If the IP address for the printer is assigned automatically but other network devices manually, the printer's network may differ from other network devices) If you have checked all of the above points, try the following: Starting time EpsonNet Setup on the PC that is using the same network as the printer. If your printer is listed in the printer list, set the IP accost for the printer on the IP accost setup screen. If your printer is not listed, the security primal may be incorrect. Perform network setup using the printer's LCD panel and enter the right security key. You can register multiple security keys for the access point in WEP security fashion. If multiple keys are registered, check if yous have entered the starting time key registered.

Check the printer's IP address and bank check whether or not the network printer can access other devices on the network. In some cases, the error cannot be specified. We recommend performing network setup using EpsonNet Setup.

About network addresses:

The IP address non but indicates the devices connected to the network such as PC, hub, and router but also the network range they belong to. Devices on the same network can communicate with each other. If you wish to communicate with devices on a unlike network, a router is required. An IP accost consists of two parts. The showtime office is called the "network address" and indicates the network range. The 2nd part is chosen the "host accost" and indicates the network device. The line between the network address and the host accost differs co-ordinate to the scale (course) of the network. However you lot tin can define the line betwixt the network address and the host accost using the subnet mask.
If you are using your printer on a home network, set the printer'southward IP address setting to "Auto" when using the access point'due south DHCP office. If you want to use "Manual" to set the printer's IP address, see the following to set the IP accost and subnet mask.

Bank check the IP accost for the router (or access point) connected to your PC. For details, see the instruction manual for the router (or access point).
All IP addresses are written in segments of iv numerical values (for IPv4). In the final segment, set a unique numerical value within a range of i to 254. (When the router is a DHCP server or when there is another DHCP server in the home network, set a value that does not disharmonize with the IP address allocated past the DHCP server.)

Setting example:
IP address for the router (or access betoken): 192.168.1.i
Example setting on the printer: 192.168.one.3
If you lot are using your printer in a small-scale network, 255.255.255.0 is set for all network devices for the subnet mask. Likewise, the gateway uses the same value as the IP address for the access point.

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Almost the network surround

Besides as the network status/connection check report, the following letters are displayed to permit you know what other factors in your network environs need to be improved.

Messages	Solutions
*Betoken forcefulness is depression. If you have problems printing or scanning, amend your wireless network environment.	Due to depression signal strength, printing speed may be boring or press may be interrupted. Perform the following to improve the environment: Identify the printer shut to the access bespeak Remove any obstacles betwixt the access point and the printer.
*A router/access point channel conflict has been detected. If you have bug printing or scanning, better your wireless network surround.	Signal interference tin can be caused by other wireless networks being used in nearby rooms or buildings. Placing the printer close to the admission point may improve the environment.
*Signal strength is depression. A router/access point channel conflict has been detected. If you accept bug press or scanning, amend your wireless network environs.	Due to low indicate strength, press speed may be dull or press may exist interrupted. Point interference can exist caused by other wireless networks being used in nearby rooms or buildings. Perform the following to amend the environment: Place the printer close to the access signal Remove whatever obstacles between the admission indicate and the printer.
*Multiple network names (SSID) that lucifer your entered network name (SSID) have been detected. Confirm network proper noun (SSID).	You are connecting to a dissimilar access betoken. Try the post-obit: Change the SSID for the access bespeak y'all want to connect to, and then perform network setup for your printer once again.
*No more devices can exist connected. Disconnect 1 of the connected devices if you desire to add together another i.	If you want to add together a new device, disconnect 1 of the electric current devices using the device'due south Wi-Fi settings, or disconnect all devices by changing the countersign from your printer.

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Source: http://support2.epson.net/manuals/english/ij/wf_100/pdf/html/_files/nwchk.htm